
A minimum 24 hours advance notice of cancellation is required in order to avoid a penalty. Late cancellations incur a 100% quotedfee, or a deduction of one session from an EAP allowance.
This policy is in place to allow cancelled appointments to be made available to those on our Client Wait List – your understanding is greatly appreciated.
Clients covered by a current Desert Minds Pty Ltd Employee Assistance Program contract may book their sessions directly, via our EAP Client Portal, here: https://my.powerdiary.com/clientportal/eap-only.
If you are not covered by an EAP, please call Administration to book your appointment: 0499 898 332.
Please note, all appointment bookings are tentative until confirmed by receipt of a completed & signed Client Consent & Registration form.
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